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at work
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more figures
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Shipping Information
Shipping Information
"Your hobby is our passion", we take our motto seriously and want you to be informed about all the details of your order at all times. That is why we have summarized all the important information about shipping for you:
Additional information about shipping
Deliveries within Germany, Austria and the Netherlands:
For deliveries within Germany shipping of orders below 30€ will be charged with 4.90 € , orders below 100€ will be charged with 3.90 €, orders from 100€ are free of charge.
For deliveries within Austria and the Netherlands 7.90 €, from an order value of 100€ only proportional packaging and shipping costs of 3.90 € are charged.
This offer does not apply to spare parts. For spare parts, the packaging cost 3.90 € in Germany and € 7.90 for Austria and the Netherlands. We also need to raise an additional handling fee of 3.20 € for spare parts.
Shipment takes place by means of insured delivery.
Attention!
Please note that we have changed our shipping provider for many EU countries. In most countries we now use GLS or DPD.
Deliveries to other countries within the EU:
The prices at the time of ordering. Prices are inclusive of VAT.
Orders within the EU € 7.90, from an order value of 100 € only proportional packaging and shipping costs of 3.90 € are charged . The following exceptions apply:
*
*
Offer not valid for spareparts, resellers and not for shipments in the following regions:
Azores, Madeira, Canary Islands, Cyprus, French Guiana, Guadeloupe, Martinique, Mayotte, Réunion, Saint-Martin, Ceuta and Melilla, Gibraltar
The shipping charges will appear on your order in the shopping cart and on the invoice.
Deliveries to the United States of America and Canada:
Shipping costs to the USA and Canada are classified into 5 weight classes and calculated as a flat rate. The actual shipping costs will be displayed before you place your order.
Please note that the actual shipping costs for bundled orders can only be calculated retrospectively and you will only receive a pro rata refund.
Deliveries to non-EU countries:
Our new partner for shipping and delivery to countries outside the EU, is now "FedEx" !
We are looking forward to the cooperation and are convinced that your order will reach you quickly and safely!
The shipping costs to non-EU countries are automatically calculated once you have entered your address. The shipping charges will appear on your order confirmation and on your invoice.
Deliveries to the UK and Switzerland
For deliveries to the UK and Switzerland a fixed price of 9.90€ applies.
Fixed prices currently apply to the following countries:
Finland €9.90
French Polynesia €79.90
Ireland €9.90
Kazakhstan €99.90
Lithuania €9.90
Malta €19.90
Monaco €9.90
Peru €49.90
Portugal €9.90
For deliveries to non-EU countries additional duties and fees may apply.
If you have a tax ID, then please let us know. We then will deduct the German value added tax from your bill.
The shipping costs are calculated from the base price and the price per kilo for the respective zone. The following list shows the zones with the corresponding net. prices.
DHL Zone:
Base price:
Kilo price:
1
9,50 EUR
0,76 EUR
2
10,90 EUR
0,80 EUR
3
13,50 EUR
1,50 EUR
4
23,00 EUR
2,80 EUR
5
25,00 EUR
5,00 EUR
6
29,00 EUR
7,40 EUR
The following list shows the assignment of countries to the appropriate zone.
Country:
Zone:
Country:
Zone:
Country:
Zone:
AD
Andorra
2
AE
United Arab Emirates
5
AF
Afghanistan
6
AG
Antigua and Barbuda
6
AI
Anguilla
2
AL
Albania
3
AM
Armenia
5
AO
Angola
6
AR
Argentina
6
AS
Samoa
1
AU
Australia
6
AW
Aruba
1
AX
Aland Islands
3
AZ
Azerbaijan
5
BA
Bosnia and Herzegovina
3
BB
Barbados
6
BD
Bangladesh
5
BF
Burkina Faso
6
BH
Bahrain
5
BI
Burundi
6
BJ
Benin
6
BM
Bermuda
2
BN
Brunei Darussalam
5
BO
Bolivia
6
BQ
Bonaire
1
BR
Brazil
6
BS
Bahamas
6
BT
Bhutan
5
BV
Bouvet Island
3
BW
Botswana
6
BY
Belarus
3
BZ
Belize
6
CC
Cocos (Keeling) Islands
6
CD
Democratic Republic of the Congo
6
CF
Central African Republic
6
CG
Congo (Republic of the)
6
CI
Ivory Coast
6
CK
Cook Islands
6
CL
Chile
6
CM
Cameroon
6
CN
P. R. China
5
CO
Colombia
6
CR
Costa Rica
6
CU
Cuba
6
CV
Cape Verde
6
CW
Curaçao (NL)
6
DJ
Djibouti
6
DM
Dominica
6
DO
Dominican Republic
6
DZ
Algeria
4
EC
Ecuador
6
EG
Egypt
4
ER
Eritrea
6
ET
Ethiopia
6
FJ
Fiji
6
FK
Falkland Islands
2
FM
Micronesia (Federated States of)
6
FO
Faroe Islands
1
GA
Gabun
6
GD
Grenada
6
GE
Georgia
4
GF
French Guiana
1
GH
Ghana
6
GI
Gibraltar
2
GL
Greenland
1
GM
Gambia
6
GN
Guinea
6
GP
Guadeloupe
6
GQ
Equatorial Guinea
6
GT
Guatemala
6
GU
Guam
5
GW
Guinea-Bissau
6
GY
Guyana
6
HK
Hong Kong / 香 港
5
HM
Heard/McDon.Islands
6
HN
Honduras
6
IC
Spain Canary Islands / España
2
ID
Indonesia
5
IL
Israel / מדינת ישראל
4
IN
India
5
IQ
Iraq
5
IR
Iran (Islamic Republic of)
5
IS
Iceland
5
JM
Jamaica
6
JO
Jordan
5
JP
Japan / 日本
5
KE
Kenya
6
KG
Kyrgyzstan
5
KH
Cambodia
5
KI
Kiribati
6
KM
Comoros
6
KN
Saint Kitts and Nevis
6
KP
North Korea
5
KR
South Korea / 한국
5
KW
Kuwait
5
KY
Cayman Islands
2
KZ
Kazakhstan
5
LA
Laos
5
LB
Lebanon
4
LC
Saint Lucia
6
LI
Liechtenstein
1
LK
Sri Lanka
5
LR
Liberia
6
LS
Lesotho
6
LY
Libyan Arab Jamahiriya
4
MA
Morocco
4
MD
Republic of Moldova
6
ME
Montenegro
3
MG
Madagascar
6
MH
Marshall Islands
6
MK
The former Yugoslav Republic of Macedonia
6
ML
Mali
6
MM
Burma (Myanmar)
5
MN
Mongolia
5
MO
Macau
5
MP
North Mariana
6
MQ
Martinique
1
MR
Mauritania
6
MS
Montserrat
6
MU
Mauritius
6
MV
Maldives
5
MW
Malawi
6
MX
Mexico
5
MY
Malaysia
5
MZ
Mozambique
6
NA
Namibia
6
NC
New Caledonia
1
NE
Niger
6
NF
Norfolk Island
6
NG
Nigeria
6
NI
Nicaragua
6
NO
Norway / Norge
3
NP
Nepal
5
NR
Nauru
6
NU
Niue
6
NZ
New Zealand
6
OM
Oman
5
PA
Panama
6
PE
Peru
6
PF
French Polynesia
6
PG
Papua New Guinea
5
PH
Philippines
5
PK
Pakistan
6
PM
Saint Pierre & Miquelon (France)
6
PN
Pitcairn Islands
2
PR
Puerto Rico
5
PW
Palau
6
PY
Paraguay
6
QA
Qatar
5
RE
Reunion
6
RS
Serbia
3
RU
Russia / Россия
4
RW
Rwanda
6
SA
Saudi Arabia
5
SB
Solomon Islands
6
SC
Seychelles
6
SD
Sudan
6
SG
Singapore
5
SH
St. Helena
2
SJ
Svalbard
3
SL
Sierra Leone
6
SM
San Marino
2
SN
Senegal
6
SO
Somalia
6
SR
Suriname
6
SS
South Sudan
6
ST
Sao Tome and Principe
6
SV
El Salvador
6
SX
St. Maarten (Dutch)
1
SY
Syrian Arab Republic
4
SZ
Swaziland
6
TC
Turks & Caicos Islands
2
TD
Chad
6
TG
Togo
6
TH
Thailand / ราชอาณาจักรไทย
5
TJ
Tajikistan
5
TK
Tokelau Islands
6
TL
Timor Leste
5
TM
Turkmenistan
5
TN
Tunisia
4
TO
Tonga
6
TR
Turkey / Türkiye
4
TT
Trinidad and Tobago
6
TV
Tuvalu
6
TW
Taiwan
5
TZ
United Republic of Tanzania
6
UA
Ukraine
3
UG
Uganda
6
UY
Uruguay
6
UZ
Uzbekistan
6
VA
Vatican City
2
VC
Saint Vincent and the Grenadines
6
VE
Venezuela (Bolivarian Republic of)
6
VG
British Virgin Islands
2
VI
U.S. Virgin Islands
5
VN
Vietnam / Việt Nam
5
VU
Vanuatu
6
WF
Wallis,Futuna
6
WS
Western Samoa
6
YD
South Yemen
6
YE
Yemen
5
YT
Mayotte
1
ZA
South Africa
6
ZM
Zambia
6
ZW
Zimbabwe
6
Packing:
Goods will be shipped in neutral packaging. In general, we use Recyclable packaging material.